Use this template to visualize how a user will experience a given scenario.


  1. Determine the scenario or situation you are defining through this template. Make sure you specifically define the boundaries and extent of the scenario in order to reach a shared understanding.
  2. In the spaces below, define the story from beginning to end. Each space should represent a different step in the situation. In the end, you should have a flow of your scenario from beginning to end, with detailed steps to help understand how to get to your end goal.