Use this template to break down problems and address the root cause.


  1. In an effort to better understand your problems, write down the problem statements in the top boxes and move down from there.
  2. Move down the list writing consecutive problem statements that address the previous problem statement. If the first box is your initial problem statement, the second box should be another problem statement that explains why the initial problem occurs. The third box does the same while addressing the second statement and so on.
  3. Move down the list until you reach the end, and you will have arrived at the root cause of the problem, where you can begin to develop a comprehensive solution!