Tag: Customer Journey Map

When analyzing a service blueprint vs. journey map, it's important to understand how both operate. Learn more on Fresco.

Learn the similarities and differences between story maps and journey maps in this simple overview on Fresco.

A service blueprint helps identify the areas that can be improved for offering better customer service. Learn more on Fresco.

Experience map vs. customer journey map - They are extremely similar but have some important differences. Learn more on Fresco.

An experience map is a tracking board that shows what customers are thinking about and how they are feeling. Learn more on Fresco.

Customer journey maps are some of the best templates to use with online whiteboards and here are our 5 favorites. Learn more on Fresco.

Persona maps are incredibly helpful for teams trying to define their target market or reach their ideal customer. Learn more on Fresco.

Using a customer journey map helps teams target their customers in effective goal oriented methods. Learn more on Fresco.

Visual thinking strategies help organize your ideas through a shared visual understanding. Learn how to best apply them at Fresco.